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Terms of Service

Last updated: April 5, 2026

1. Acceptance of Terms

By accessing or using the LogionOS platform, APIs, SDKs, browser extension, dashboard, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

LogionOS provides an AI compliance and governance platform that includes:

  • Real-time compliance checking API for AI inputs and outputs
  • A regulation database covering 4,000+ compiled rules across US, EU, JP, UK, SG, and HK jurisdictions
  • Enterprise Dashboard for monitoring, audit trails, and compliance reporting
  • Browser extension for real-time AI interaction compliance
  • Python and JavaScript/TypeScript SDKs
  • Custom policy management and webhook integrations

3. Account and API Access

To use the Service, you must register and obtain API credentials. You are responsible for maintaining the confidentiality of your API keys and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to develop a competing product or service
  • Exceed the rate limits or usage quotas applicable to your plan
  • Share your API credentials with unauthorized third parties
  • Transmit any malicious code, viruses, or harmful data through the Service

5. Data Processing

When you submit queries to the LogionOS API, we process the data in real-time to provide compliance analysis. We do not use your submitted data to train machine learning models. Data handling practices are further described in our Privacy Policy.

6. Intellectual Property

The Service, including all software, algorithms, regulation databases, documentation, and trademarks, is the property of LogionOS Inc. and is protected by intellectual property laws. You retain all rights to your own data. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features without prior written consent.

7. Compliance Guidance Disclaimer

The Service provides compliance guidance and risk analysis only. It does not constitute legal advice. LogionOS is not a law firm and does not provide legal counsel. The compliance checks, risk assessments, and regulatory references provided by the Service are for informational and decision-support purposes. You should consult qualified legal professionals for legal advice specific to your situation.

8. Founder Program — Special Terms

The LogionOS Founder Program ("Program") provides qualifying early-stage startups with complimentary access to the Service for a limited period. By participating in the Program, you additionally agree to the following:

8.1 Eligibility and Duration

Program access is granted at LogionOS's sole discretion. Each accepted participant receives a 6-month complimentary access period starting from the date of API key issuance. Access automatically expires at the end of this period unless renewed or upgraded to a paid plan.

8.2 Usage Limits

Program participants are subject to the following usage caps:

  • API Calls: Up to 10,000 requests per month
  • LLM Deep Checks: Up to 500 per month
  • Daily API Calls: Up to 1,000 per day
  • Custom Policies: Up to 20
  • Webhooks: Up to 5

Usage beyond these limits will be rejected until the next billing period. These limits may be adjusted at LogionOS's discretion with reasonable advance notice.

8.3 No Service Level Agreement

The Program does not include a Service Level Agreement (SLA). While we strive for high availability, no uptime guarantees are provided to Program participants. For guaranteed SLA, please upgrade to a paid plan.

8.4 Support

Program participants receive email-based support (best-effort response within 3 business days). Priority, dedicated, or phone support is available only on paid plans.

8.5 Data and Product Improvement

Anonymized, aggregated usage data from Program participants may be used for product improvement, internal analytics, and benchmarking purposes. Individual query content is never shared externally. We do not use your compliance query data to train machine learning models.

8.6 Case Studies and Testimonials

LogionOS may request permission to reference your company as a Program participant in marketing materials, case studies, or investor communications. Any such use requires your explicit written permission. You may decline without affecting your Program access.

8.7 Post-Program Transition

Upon Program expiration, you may:

  • Upgrade to a paid plan (all data, policies, and configurations are preserved)
  • Request a one-time extension (granted at LogionOS's discretion)
  • Export your audit logs and compliance reports before expiry

After expiration, API keys are deactivated and API calls will be rejected. Your data is retained for 90 days after expiration to allow for reactivation or export, after which it is deleted in accordance with our Privacy Policy.

8.8 BYOK (Bring Your Own Key)

Program participants may use their own LLM API keys for deep compliance checks. LogionOS does not store raw LLM API keys; they are encrypted at rest and used only for processing your compliance requests.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. Free-tier services may be subject to usage limitations including cold-start delays.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGIONOS INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION.

Our total aggregate liability under these Terms shall not exceed the greater of (a) the fees you paid to LogionOS in the 12 months preceding the claim, or (b) $100 USD.

11. Indemnification

You agree to indemnify and hold harmless LogionOS Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Service or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time by contacting us. Upon termination, your API keys will be deactivated and your data will be handled in accordance with our Privacy Policy.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.

15. Contact

If you have any questions about these Terms, please contact us at:

LogionOS Inc.
Email: chris.ma@logionos.com
Website: https://logionos.com

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